1. Who We Are

Organicfruits974 is a small business based in Qatar that imports and delivers certified organic fruits sourced from across Africa. We are committed to protecting the personal information of every customer and visitor who interacts with our website or places an order with us.

For any privacy-related questions, you can contact us at: info@organicfruits974.com or +974 3003 2097.

2. What Information We Collect

We only collect information that is necessary to process your order or respond to your enquiry. This may include:

• Full Name — to address you personally and confirm your order
• Phone Number / WhatsApp — to confirm orders and arrange delivery
• Email Address — to send order confirmations or respond to enquiries
• Delivery Address — to deliver your fruits to the correct location in Qatar
• Message Content — when you contact us via our contact form

3. How We Use Your Information

Your information is used only for the following purposes:

• To process and confirm your fruit orders
• To arrange and coordinate delivery to your address in Qatar
• To notify you about product availability or order updates
• To respond to questions or messages you send us

We will never use your information for unsolicited marketing without your permission.

4. Who We Share Your Information With

We take your privacy seriously. We do not sell, rent, or share your personal information with any third-party companies, advertisers, or data brokers.

Your information may only be shared in the following limited circumstances:

• Delivery coordination — if a delivery partner needs your address to complete a drop-off
• Legal requirement — if required to do so by Qatari law or a lawful authority

In all cases, only the minimum necessary information is shared.

5. How We Keep Your Information Safe

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. These steps include:

• Storing customer data securely and limiting access to authorised personnel only
• Using encrypted communication channels (HTTPS) on our website
• Not storing payment information on our systems

6. How Long We Keep Your Data

We retain your personal information only for as long as necessary to fulfil your order or respond to your enquiry. Once the purpose is complete, your data is deleted or securely anonymised.

If you would like us to delete your information sooner, simply contact us and we will do so promptly.

7. Your Rights

You have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — ask us to correct any inaccurate information
• Deletion — ask us to delete your personal data at any time
• Objection — object to how we use your data

To exercise any of these rights, please contact us at info@organicfruits974.com. We will respond within 5 business days.

8. Cookies

Our website does not use advertising or tracking cookies. We may use basic functional cookies only to ensure the website works correctly for you (for example, remembering your preferences during a session). These do not track you across other websites.

9. Children’s Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has submitted information to us, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.